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Management
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Management

Fourth Edition
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January 2025 | 560 pages | SAGE Publications, Inc
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Management, Fourth Edition introduces students to the planning, organizing, leading, and controlling functions of management, with an emphasis on how managers can cultivate an entrepreneurial mindset. The text includes 34 case studies profiling a wide range of companies including The Progressive Corporation, Catch+Release, and Sephora.

Authors Christopher P. Neck, Jeffery D. Houghton, and Emma L. Murray use a variety of examples, applications, and insights from real-world managers to help students develop the knowledge, mindset, and skills they need to succeed in today’s fast-paced, dynamic workplace.

This text is offered in Sage Vantage, an intuitive learning platform that integrates quality Sage textbook content with assignable multimedia activities and auto-graded assessments to drive student engagement and ensure accountability. Unparalleled in its ease of use and built for dynamic teaching and learning, Vantage offers customizable LMS integration and best-in-class support.

Instructors, see how Vantage works! 
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Preface
 
Acknowledgments
 
About the Authors
 
Part 1: Introduction To Management
 
Chapter 1: The Basics of Management
What Is Management?

 
The Four Functions of Management

 
Key Challenges Facing Managers Today

 
Managers at Work

 
Essential Management Skills

 
In Conclusion

 
Key Terms

 
Notes

 
 
Chapter 2: Organizational Environment and Culture
Internal and External Environments

 
Specific Environment

 
General Environment

 
Internal Environment

 
Types of Organizational Culture

 
In Conclusion

 
Key Terms

 
Notes

 
 
Chapter 3: Ethics and Social Responsibility
What Are Ethics?

 
Organizational Ethics

 
Managing to Build an Ethical Culture

 
Social Responsibility

 
Social Entrepreneurship

 
In Conclusion

 
Key Terms

 
Notes

 
 
Chapter 4: Managing Diversity, Equity, and Inclusion in a Global Economy
Diversity, Equity, and Inclusion in the Workplace

 
Different Levels of Diversity

 
Managing Common DEI Challenges

 
Cultural Differences

 
Managing Across Cultural Diversity

 
In Conclusion

 
Key Terms

 
Notes

 
 
Part 2: Planning
 
Chapter 5: Making Effective Decisions
Decisions That Make a Difference

 
Decision-Making Styles

 
Decision-Making in the Real World

 
Group Decision-Making

 
In Conclusion

 
Key Terms

 
Notes

 
 
Chapter 6: Planning and Setting Goals
Setting Goals

 
Goals and Plans

 
Principles of Goal Setting

 
Goal Setting Approaches

 
How Managers Track Progress

 
In Conclusion

 
Key Terms

 
Notes

 
 
Chapter 7: Designing Strategies
How Managers Plan to Get Ahead

 
Different Levels of Strategy

 
Industry and Competitive Analysis

 
Organizational Position and Capacity

 
Strategies for Personal Performance and Growth

 
In Conclusion

 
Key Terms

 
Notes

 
 
Chapter 8: Managing With an Entrepreneurial Mindset
How Entrepreneurship Makes a Difference

 
Types of Entrepreneurial Managers

 
The Entrepreneurship Method

 
Opportunities and Challenges for Entrepreneurs

 
Learning From Failure

 
In Conclusion

 
Key Terms

 
Notes

 
 
Part 3: Organizing
 
Chapter 9: Structuring Organizations
Organizational Structure

 
Elements of Organizational Structure

 
Traditional Organizational Structures

 
Contemporary Organizational Structures

 
Primary Factors in Determining Structural Type

 
In Conclusion

 
Key Terms

 
Notes

 
 
Chapter 10: The Human Side of Management
Human Resource Management

 
Identifying Talent

 
Onboarding and Training

 
Performance Management

 
In Conclusion

 
Key Terms

 
Notes

 
 
Chapter 11: Managing Team Performance
The Importance of Teams

 
Types and Roles of Teams

 
Stages of Team Development

 
Effective Teams

 
Managing Conflict

 
In Conclusion

 
Key Terms

 
Notes

 
 
Part 4: Leading
 
Chapter 12: Managers as Leaders
Managers as Leaders

 
Leadership and Power

 
Types of Leaders

 
Traditional Leadership Perspectives

 
Contemporary Leadership Perspectives

 
In Conclusion

 
Key Terms

 
Notes

 
 
Chapter 13: Understanding Individual Behavior
How Individuals Make a Difference

 
Trait Theories of Personality

 
Character Strengths

 
Other Important Personality Attributes

 
Stress and Individual Behavior

 
In Conclusion

 
Key Terms

 
Notes

 
 
Chapter 14: Motivating Others
The Motivation Process

 
Internal Needs Theories of Motivation

 
Internal Process Theories of Motivation

 
External Cause Theories of Motivation

 
Reinforcement Theory

 
In Conclusion

 
Key Terms

 
Notes

 
 
Chapter 15: Communicating
The Role of Communication

 
Forms of Communication

 
Overcoming Barriers to Communication

 
Communicating in Organizations

 
Cross-Cultural Communication

 
In Conclusion

 
Key Terms

 
Notes

 
 
Part 5: Controlling
 
Chapter 16: Managing Change and Innovation
The Change Process

 
Forces for Change

 
Resistance to Change

 
The Creative Process

 
Innovation

 
In Conclusion

 
Key Terms

 
Notes

 
 
Chapter 17: Controlling Information and Operations
How Controls Make a Difference

 
Information Technology and Systems

 
Financial Tools for Control

 
How Organizational Performance Makes a Difference

 
In Conclusion

 
Key Terms

 
Notes

 
 
Supplement A: The History of Management
Key features
NEW TO THIS EDITION:
  • The new edition is available in Sage Vantage, an intuitive learning platform that integrates quality Sage textbook content with assignable multimedia activities and auto-graded assessments to drive student engagement and ensure accountability. Unparalleled in its ease of use and built for dynamic teaching and learning, Vantage offers customizable LMS integration and best-in-class support.
    • Flashcards and note-taking tools help students better prepare for class.
    • NEW! Audiobook Player allows students to listen to text content, boosting comprehension and retention. It offers flexible, on-the-go access, engaging both reluctant readers and auditory learners, improving the overall reading experience.
    • The Offline Reading option in the Student Dashboard offers greater accessibility to Vantage’s reading content, regardless of where students are or how strong their internet connection may be.
  • 80% new and updated references including coverage of new topics including artificial intelligence, quiet quitting, the gig economy, and social responsibility.
  • All new end-of-chapter exercises provide additional opportunities for students to build valuable experience and increase their skills through decision-oriented activities.
  • 20 new cases on real-world companies spark interest through brands students are familiar with, like Spotify, Sephora, and Catch+Release.
KEY FEATURES:
  • A unique, entrepreneurial mindset approach helps students overcome challenges, accept responsibility for outcomes, and learn how to make decisions in fast-paced, unpredictable environments.
  • Learning objectives at the beginning of chapters and repeated before relevant sections help keep students focused on what they should be able to do upon completion of readings.
  • Chapter-opening case studies and chapter-ending Case Snapshots tell the stories of real companies from various sectors and markets to illustrate chapter concepts and encourage further exploration of these topics.
  • Entrepreneurial Manager Mindset activities encourage students to take part in practical activities that can be performed inside or outside the classroom. Accompanying questions stimulate critical thinking.
  • Examining the Evidence sections highlight a recent seminal management study from a high-quality management journal and discuss its practical applications in the business world. Accompanying critical thinking questions help students see how research applies to real-life settings.
  • Up for Debate activities at the end of chapters present a scenario and statement for students to form their own opinions on. Reasons for agreeing and disagreeing with the statement are included for consideration.
  • Chapter-ending study resources include lists of key terms, summaries tied back to learning objectives, and exercises with discussion questions.

In addition to updating 80% of the chapter references, we have included both new and revised cases on real-world companies at the beginning of each chapter, including The Progressive Corporation, Catch+Release, Spotify, and Sephora.  We have also included all new end-of-chapter cases and enhanced the end of chapter Up for Debate features that encourage students to critically analyze important and current management topics. Also included are coverage of new topics such as artificial intelligence (AI), quiet quitting, the gig economy, ethical fading, and an expanded discussion of DEI and social responsibility Additionally, we have rearranged the order of many chapters to emphasize the core foundations of management and reorganized some chapters to streamline the flow of information.

Sample Materials & Chapters

Ch1-2

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