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`Welcome and important attempts to help fill this `qualitative void'.... Comprehensive reference lists in discrete subject areas also constitute a valuable by-product of all the chapters. Moreover, the case studies yield some interesting illustrative material' - Work, Employment and Society
`The book is well researched, well illustrated and thought provoking. As such, it is a welcome antidote to the grossly hyped popular literature and the less critical academic treatments of the subject' - Times Higher Education Supplement