Preface
Acknowledgments
Part I • Human Resource Information Systems (HRIS)
Richard D. Johnson and Kevin D. Carlson
Chapter 1 • The Evolution of HRM and HRIS
Human Resource Management
Human Resource Information Systems (HRIS)
Technology – The HRIS Architecture
The Value and Risks of HRIS
Evolution of HRM and HRIS
Chapter 2 • Strategic and International Considerations for Electronic HRM
Organization Strategy and HRM
eHRM and the HRM Function
HRM in Global Organizations
Part II • Managing HRIS Implementations
Lisa M. Plantamura and Richard D. Johnson
Chapter 3 • Preparing for a New or Upgraded HRIS
The Systems Development Life Cycle
Alternate Approaches to System Development
Richard D. Johnson, James H. Dulebohn, & Michael D. Bedell
Chapter 4 • Managing HRIS Design & Implementation
Design Considerations During the Systems Development Life Cycle
Assessing System Feasibility
Kevin D. Carlson and Michael J. Kavanagh
Chapter 5 • Justifying HRIS Investments
Analyzing HRIS Investments
HRIS Benefit-Cost Analysis
Estimating the Value of Indirect Benefits
Approaches for Estimating the Value of Indirect Benefits
Packaging the Analysis for Decision Makers
Part III • HRIS Applications
Christopher J. Hartwell, Jake T. Harrison, Linda C. Isenhour
Chapter 6 • HR Administration and HRIS
The HRIS Environment and Other Aspects of HR Administration
HRM Administration and Organizing Approaches
Theory and HR Administration
Legal Compliance and HR Administration
HR Administration and Equal Employment Opportunity
Richard D. Johnson and Michael J. Kavanagh
Chapter 7 • Talent Management and HR Planning
Technology and Talent Management
Kimberly M. Lukaszewski and David N. Dickter
Chapter 8 • Recruitment and Selection in an Internet Context
Recruitment and Technology
The Impact of Online Recruitment on Recruitment Objectives
Designing for Recruiting Online
Online Recruitment Guidelines
Technology Issues in Selection
Demonstrating the Value of Selection Using HRIS Applications
Ralf Burbach and Steven D. Charlier
Chapter 9 • Training and Development
Training and Development: Strategic Implications and Learning Organizations
Success Factors in E-learning
Training Metrics and Benefit-Cost Analysis
HRIS Applications in Training
Charles H. Fay and Hadi El-Farr
Chapter 10 • Rewarding Employees and HRIS
Part IV • Advanced HRIS Applications and Future Trends
Kevin D. Carlson and Michael J. Kavanagh
Chapter 11 • Workforce Analytics
A Brief History of Workforce Analytics
Historical Metrics and Workforce Analytics and their Limitations
Contemporary HR Metrics and Workforce Analytics
Workforce Analytics and Organizational Effectiveness
An Example Analysis: The Case of Staffing
Building a Workforce Analytics Function
Useful Things to Remember About Workforce Analytics
Humayun Zafar and Dianna L. Stone
Chapter 12 • HRIS Privacy and Security
The Importance of Privacy and Security
Employee Privacy in a Global Environment
Components of Information Security
Information Policy and Management
Stephanie L. Black and Andrew F. Johnson
Chapter 13 • The Role of Social Media in HR
Social Medial Platform Adoption
Social Media and HR Practices
Concerns Over Social Media
Guidelines for Corporate Social Media Policies
Research-Based Tips for the Use of Social Media in HR
Stefan Strohmeier
Chapter 14 • Artificial Intelligence in Human Resource Management
Definition of Artificial Intelligence
Categorization by Capability
Categorization by Physicality
Categorization by Subfield
Application of Artificial Intelligence in HRM
Opportunities and Threats of Artificial Intelligence
Richard D. Johnson and Kevin Carlson
Chapter 15 • Emerging Trends and the Future of HRIS
Drivers of the Future of Work
Future Trends in Innovative Responses in HRM and HRIS
Future Trends in Technology
Future Trends in Processes
Glossary
References
About the Editors
About the Contributors
Notes
Index