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In observance of the 2024 holiday season, Sage offices will be closed Monday December 23rd through Wednesday January 1st. Normal operations, including shipping for orders placed during the closure, will resume on Thursday January 2nd. For technical support during this time, please visit our technical support page for assistance options. 

We wish you a wonderful holiday season. Thank you. 

Tom Baum University of Strathclyde, UK

Tom Baum is Professor in the Department of Human Resource Management at Strathclyde Business School, University of Strathclyde . He is Programme Director of their Executive Masters in Leadership for Hospitality and Tourism, and has published eight books on tourism development, human resources, training and international tourism themes. He has also published and/or presented over 200 papers in international journals in the areas of hospitality and HRM, tourism education and training; hospitality management; tourism development and planning.