Chapter 1: Helping Processes
Helping Terms: Helping, Counseling, Psychotherapy, Therapy, & Advocacy
What we Know about Being Helpful
Chapter 2: Understanding Development: Theories, Social Context, and Neuroscience
Cultural and Social Factors in Development
Contributions from Neuroscience
Chapter 3: Helping Theories for Working with Others
Psychodynamic Approaches to Helping
Ethological Approaches to Helping
Humanistic Approaches to Helping
Behavioral and Learning Approaches to Helping
Contemporary Approaches to Helping
Chapter 4: Ethical Principles for Helping Relationships
Ethics and Professional Practice
Moral Principles for Helpers
Key Ethical Concepts for Helping Professionals
Chapter 5: Self-Awareness, Cultural Awareness, and Helper Competence
Personalization Issues, Vicarious Trauma and Burnout
Emotional Self-Regulation
Assumptions, Values and Beliefs
Chapter 6: Setting the Stage for Helping
Determining the Helpee’s Investment in Change
Action Plans & Expectations
Chapter 7: Listening and Basic Responding Skills in Helping Conversations
Listening and Basic Responding Skills
The Purpose of Reflections and Paraphrases
Chapter 8: Skills for Promoting Change
Informing/Psycho-education
Decision-Making and Problem Solving
Deconstructing Conversations
Chapter 9: Helping People in Crisis
Natural or Human-Made Disasters or Crises
Crisis Response Strategies for Helpers
Chapter 10: Helping in Groups
Basic Concepts in Group Work
Theories and Models of Group Work
Intervention Skills and Group Stage