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Ethnography for Marketers
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Ethnography for Marketers
A Guide to Consumer Immersion



June 2005 | 264 pages | SAGE Publications, Inc

"Ethnography for Marketers does an excellent job of capturing the academic aspects of ethnography but does so from a practical, useful point of view. Author Hy Mariampolski's expertise in the field is clearly communicated through the vast, in-depth coverage of the various aspects of ethnography for purposes of marketing research."

--Cara Lee Okleshen, Peters Winthrop University

"I've been waiting for this book – a practical, how-to guide to conducting ethnographic studies for practitioners and clients, studies that will yield useful consumer insights that can impact marketing practice."

--Ellen Day, The University of Georgia

Ethnography, with its focus on observed everyday behavior, is quickly becoming the method of choice to identify unmet needs, stimulate novel insights, create strategies and develop new ideas. Hy Mariampolski, author of Qualitative Market Research: A Comprehensive Guide (Sage, 2001) again takes readers on a voyage of discovery in Ethnography for Marketers. These two companion works are essential guides for marketers seeking rich insights into their customers' thoughts and behaviors.

Key Features

  • Offers a step-by-step guide to help students and practitioners plan and execute ethnographic marketing research studies of their own
  • Sets standards emphasizing best practices in ethnographic market research
  • Provides real-world examples and experienced-based advice for novices and experienced market researchers
  • Introduces powerful methods for new product/service innovations
  • Approaches the topic cross-culturally and internationally demonstrating effective techniques for creating innovations around the world

Ethnography for Marketers is designed as a standard training and reference resource to help corporate managers and marketers design and implement ethnographic studies. It is an excellent textbook for advanced undergraduate and graduate students studying ethnography or research methods in a variety of programs including business, sociology, anthropology and education.

"Mariampolski, a sociologist by training, is not your traditional market researcher."

--THE WASHINGTON POST

"For any researcher wanting the definitive text on organising and conducting commercial ethnographic research, this is the book for you." 

--QUALITATIVE MARKET RESEARCH

Talk to the author! www.qualidataresearch.com


 
Introduction
 
PART I. BACKGROUND
 
Introducing Ethnography to Marketers
 
The Intellectual Heritage
 
The Power of Ethnography
 
Applications of the New Marketing Ethnography
 
PART II. PROJECT MANAGEMENT
 
Varieties of Ethnographies
 
Project Overview
 
Project Design Issues
 
Respondent Recruitment
 
Respondent Orientation
 
Logistics in the Field
 
PART III. CONDUCTING SITE VISITS
 
Site Visit Overview
 
Ethnographic Foundations
 
Ways of Looking
 
What Ethnography Seeks
 
Approaching the Site Visit
 
Collecting Data
 
Creating and Using Observation Guides
 
Collecting Data
 
Developing Rapport With Respondents
 
Developing Rapport with Respondents
 
Motivating Respondent Cooperation
 
Asking Questions
 
Expanding Your Understanding of Respondents
 
Managing and Closing the Visit
 
Part IV. Analysis and Presentation
 
Introduction to Analysis and Presentation
 
Reporting
 
Compiling, Organizing, and Analyzing Ethnographic Data
 
Interpreting and Drawing Conclusions
 
Quality Review
 
Appendix
 
References
 
Index
 
About the Author

Nice overview of whole research process

Dr Amanda Moore
Anthropology , Chapman University System
November 6, 2015
Key features
Feature #1:       Offers a step-by-step guide to planning and executing ethnographic marketing research studies Readers can use the author's guidance to carry out ethnographic market research on their own or use the text to teach students of marketing the steps involved in ethnographic work.  

Feature #2:       Sets standards for best practices for the conduct of ethnographic research as applied to marketing applications. Marketers have a sound basis for evaluating research agencies' proposals for ethnographic studies and for setting standards for ethnographic work carried out inside their companies. Instructors can teach with an emphasis on best practices.

Feature #3:       Offers real-world examples and experience-based practical advice useful for novices as well as experienced market researchers. Ethnography for Marketers can supplement texts on marketing research  methods as well as theoretically based ethnography texts and case studies.  

Feature #4:       Introduces marketers, strategic planners and senior corporate managers as well as instructors to a powerful method for new product/service innovation.Enables marketers and students of marketing to be on the leading edge of creative and profitable innovations.        

Feature #5:       Comprehensively covers every step for implementing ethnographic studies in marketing contexts from objectives setting to analysis including work products such as sample recruitment screeners, fieldwork scheduling memos and observation guides that have been used successfully in the author's marketing research practice.  

Feature #6:       Takes a cross-cultural and international approach to conducting studies to support culturally relevant new product/service innovations. Demonstrates techniques and approaches with proven effectiveness in creating product innovation throughout the world.