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Consumer Behaviour
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Consumer Behaviour

Fifth Edition
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May 2023 | 616 pages | SAGE Publications Ltd
Informal yet academically rigorous in style, this fun and attractively laid out textbook continues to provide a comprehensive introduction to Consumer Behaviour, drawing on an accessible writing style, engaging examples and a wealth of learning features throughout.

The text is balanced in its coverage of both psychological and sociological aspects of consumer behaviour, and examples of consumer behaviour are selected from around the globe, including many of the world’s most popular brands and also B2B companies.

This new edition has been fully updated to cover the impacts of the Covid-19 pandemic on consumer behaviour as well as the ongoing effects of technology, social media, digitalisation and climate change in adapting consumer behaviours.

This textbook is essential reading for all students studying Consumer Behaviour.

Zubin Sethna is a Professor of Entrepreneurial Marketing and Consumer Behaviour at Regent’s University London.

 
Consumer Behaviour in Context
 
Understanding Consumer Behaviour
 
Decisions, Behaviours and Interactions
 
Consumption in B2C vs. B2B
 
Consumer Technology and Innovation
 
Consumers as Individuals (The Psychological Issues)
 
Drive, Motivation and Hedonism
 
The Self and Personality
 
Perception
 
Learning and Knowledge
 
Attitude Formation and Change
 
Consumers as Social Actors (The Sociological Issues)
 
Reference Groups
 
Age, Gender and Familial Roles
 
Culture and Social Mobility
 
Ethical Consumption
 
Sustainable Consumption

I believe that the book's coverage of consumer behavior is very superficial. Not recommended for a semester-long course at the graduate level.

Dr Jose Mendoza
Marketing, New York University
May 22, 2024

Student friendly text, clear examples.

Dr Joseph Vella
Dept of Media and Communication, University of Malta
May 29, 2024

Sample Materials & Chapters

Chapter 14: Sustainable Consumption


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