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Strategic Staffing
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Strategic Staffing

Sixth Edition
January 2027 | 600 pages | SAGE Publications, Inc
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Formerly published by Chicago Business Press, now published by Sage

Strategic Staffing, Sixth Edition equips both current and future managers with the knowledge and skills to adopt a strategic and contemporary approach to talent identification, attraction, selection, deployment, and retention. Grounded in research, this text covers modern staffing concepts and practices in an engaging and reader-friendly format. Author Jean M. Phillips expertly guides students in developing a staffing strategy that aligns with business objectives, accurately forecasting talent needs, conducting thorough job or competency analysis, and strategically sourcing potential recruits.
 
Chapter 1: Strategic Sta?ng
The Staffing Context

 
How Strategic Staffing Differs from Traditional Staffing

 
The Components of Strategic Staffing

 
The Goals of Strategic Staffing

 
Integrating the Functional Areas of Human Resource Management

 
Current Issues in Staffing

 
Ethics

 
The Organization of this Book

 
Summary

 
Discussion Questions

 
Exercises

 
Developing Your Staffing Skills

 
Case Study

 
Semester-Long Active Learning Project

 
Case Study Assignment: Strategic Staffing at Chern’s

 
Key Terms

 
Endnotes

 
 
Chapter 2: Business and Staffing Strategies
A Resource-Based View of the Firm

 
The Firm’s Business Strategy

 
The Firm’s Talent Philosophy

 
The Firm’s Strategic Staffing Decisions

 
Ethics

 
Staffing Analytics and Technology

 
Summary

 
Discussion Questions

 
Exercises

 
Developing Your Staffing Skills

 
Case Study

 
Semester-Long Active Learning Project

 
Case Study Assignment: Strategic Staffing at Chern’s

 
Key Terms

 
Endnotes

 
 
Chapter 3: The Legal Context
How Can Complying with Staffing Laws be Strategic?

 
The Types of Employment Relationships

 
Risk Management

 
Laws and Regulations

 
Equal Employment Opportunity, Affirmative Action, and Quotas

 
Enforcement Agencies

 
The Bases for Staffing-Related Lawsuits

 
Barriers to Legally Defensible Staffing

 
What Ethical Theories Apply to Staffing?

 
Artificial Intelligence

 
Summary

 
Discussion Questions

 
Exercises

 
Developing Your Staffing Skills

 
Case Study

 
Semester-Long Active Learning Project

 
Case Study Assignment: Strategic Staffing at Chern’s

 
Key Terms

 
Endnotes

 
 
Chapter 4: Strategic Job Analysis and Competency Modeling
Job Design and Redesign

 
Work?ow Analysis

 
What is Job Analysis?

 
The Legal and Practical Reasons for Doing a Job Analysis

 
Job Descriptions and Person Speci?cations

 
Planning a Job Analysis

 
Common Job Analysis Methods

 
Conducting a Job Analysis

 
Other Methods: Competency Modeling and Job Rewards Analysis

 
Enhancing Ethical Behavior Through Job Descriptions and Person Speci?cations

 
Summary

 
Discussion Questions

 
Exercises

 
Developing Your Staffing Skills

 
Case Study

 
Semester-Long Active Learning Project

 
Case Study Assignment: Strategic Staffing at Chern’s

 
Key Terms

 
Endnotes

 
 
Chapter 5: Forecasting and Planning
The Workforce Planning Process

 
Forecasting A Firm’s Labor Demand

 
Forecasting a Firm’s Labor Supply

 
Resolving the Gaps Between the Firm’s Labor Supply and Labor Demand

 
Staf?ng Planning

 
Summary

 
Discussion Questions

 
Exercises

 
Developing Your Staffing Skills

 
Case Study

 
Semester-Long Active Learning Project

 
Case Study Assignment: Strategic Staffing at Chern’s

 
Key Terms

 
Endnotes

 
 
Chapter 6: Sourcing: Identifying Recruits
What is Sourcing?

 
What Recruiting Sources Exist?

 
Creating a Sourcing Plan

 
Sourcing Nontraditional Applicant Pools

 
Global Sourcing and Geographic Targeting

 
Technology

 
Summary

 
Discussion Questions

 
Exercises

 
Developing Your Staffing Skills

 
Case Study

 
Case Study Assignment: Strategic Staffing at Chern’s

 
Key Terms

 
Endnotes

 
 
Chapter 7: External Recruiting
What Is Recruiting?

 
How Do Applicants React to Recruiting?

 
Developing Applicant Attraction Strategies

 
What Makes a Recruiter Effective?

 
Training and Developing Recruiters

 
Recruiting Metrics and Analytics

 
Managing the Recruiting Process

 
Recruiting Technology

 
Global Recruiting

 
Ethics

 
Summary

 
Discussion Questions

 
Exercises

 
Developing Your Staffing Skills

 
Case Study

 
Semester-Long Active Learning Project

 
Case Study Assignment: Strategic Staffing at Chern’s

 
Key Terms

 
Endnotes

 
 
Chapter 8: Measurement and Data Analytics
What Is Measurement?

 
Describing and Interpreting Data

 
Using Data to Make Strategic Decisions

 
What Are the Characteristics of Useful Measures?

 
Creating and Validating an Assessment System

 
Summary

 
Discussion Questions

 
Exercises

 
Developing Your Staffing Skills

 
Case Study

 
Semester-Long Active Learning Project

 
Case Study Assignment: Strategic Staffing at Chern’s

 
Chapter Supplement

 
Key Terms

 
Endnotes

 
Chapter 9: Assessing External Candidates

 
The Firm’s External Assessment Goals

 
External Assessment Methods

 
Assessment Plans

 
Ethical Issues

 
Summary

 
Discussion Questions

 
Exercises

 
Developing Your Staffing Skills

 
Case Study

 
Semester-Long Active Learning Project

 
Case Study Assignment: Strategic Staffing at Chern’s

 
Key Terms

 
Endnotes

 
 
Chapter 10: Recruiting and Assessing Internal Candidates
Internal Recruiting

 
The Firm’s Internal Assessment Goals

 
Internal Assessment Methods

 
Expatriate Selection

 
Internal Assessment Models

 
Managing Succession

 
Career Planning

 
Integrating Succession Management and Career Planning

 
Ethics

 
Technology

 
Summary

 
Discussion Questions

 
Exercises

 
Developing Your Staffing Skills

 
Case Study

 
Semester-Long Active Learning Project

 
Case Study Assignment: Strategic Staffing at Chern’s

 
Key Terms

 
Endnotes

 
 
Chapter 11: Choosing and Hiring Candidates
Choosing Candidates

 
Job Offer Strategies

 
The Employment Contract

 
Presenting a Job Offer

 
Negotiating

 
Rejections and Reneging

 
Ethics

 
Summary

 
Discussion Questions

 
Exercises

 
Developing Your Staffing Skills

 
Case Study

 
Semester-Long Active Learning Project

 
Case Study Assignment: Strategic Staffing at Chern’s

 
Key Terms

 
Endnotes

 
 
Chapter 12: Managing Workforce Flow
Onboarding and Socializing New Employees

 
Global Mobility

 
Managing the Flow of the Workforce

 
Involuntary Employee Separations

 
Ethics

 
Summary

 
Discussion Questions

 
Exercises

 
Developing Your Staffing Skills

 
Case Study

 
Semester-Long Active Learning Project

 
Case Study Assignment: Strategic Staffing at Chern’s

 
Key Terms

 
Endnotes

 
 
Chapter 13: Sta?ng System Evaluation and Technology
Key Performance Indicators

 
Staf?ng Outcomes

 
Evaluating Staf?ng Systems

 
Staffing Metrics

 
Process Improvement Approaches

 
Modern Workforce Analytics

 
Systems (ATS) and Human Resources Information Systems (HRIS)

 
Talent Intelligence Platforms

 
Digital Staffing Dashboards

 
The Future of Staffing Technology

 
Staf?ng Evaluation Ethics

 
Summary

 
Discussion Questions

 
Exercises

 
Developing Your Staffing Skills

 
Case Study

 
Case Study Assignment: Strategic Staffing at Chern’s

 
Key Terms

 
Endnotes

 
 
Appendix A: Strategic Sta?ng at Chern’s: A Case Study
Key features
NEW TO THIS EDITION:
  • Reduced references to the COVID-19 pandemic
  • Added coverage of AI in every chapter
  • Added coverage of staffing-related technologies in every chapter
  • Updated citations, statistics, and company examples throughout
  • Revised legal content to reflect EO 14173, EO 14281, and the revocation of EO 11246
  • Added AI-related assignments throughout the book, including in Chern’s case studies
  • Updated or replaced Staffing Challenges, statistics, examples, and internet links throughout
  • Expanded focus on modern staffing evaluation, analytics, and technology
  • Continued emphasis on connecting staffing theory to practice through examples and skills-based features
KEY FEATURES:
  • Learning objectives at the beginning of each chapter provide an advance road map of the material covered in the chapter.
  • Each chapter leads off with a Staffing Challenge that describes a staffing challenge faced by a real organization. At the end of the chapter, the Staffing Challenge Response integrates the relevant staffing concepts that the company used to address the challenge.
  • Every chapter has a Develop Your Staffing Skills feature that extends a topic in the chapter and develops a personal skill related to staffing.
  • Discussion questions at the end of each chapter provide the opportunity to check the reader’s understanding of the chapter content.
  • A brief case study at the end of each chapter encourages problem-solving and the application of chapter material by stimulating in-class discussions or focusing on individual solutions.
  • Three interactive exercises at the end of each chapter bring the material to life.
  • Develop Your Staffing Skills and Staffing Strategically feature integrates the chapter’s staffing concepts with business strategy.
  • A book-long active learning project applies the breadth of the textbook material to a specific job in an organization. This active learning project develops strategic staffing skills, in addition to developing tacit knowledge about the strategic staffing process.
  • Videos of eight structured and eight unstructured interviews of eight job candidates for employment at an upscale department store are available for stand-alone use as examples or as part of a learning activity.