Preface
Why Corporate Responsibility?
Why Is Corporate Responsibility So Important Today?
Acknowledgments
About the Author
Part I: What and Why
1. An Introduction to Corporate Responsibility
What Is Corporate Responsibility?
The 21st Century's CR Surge
Responsibility Inside and Out: Employee Involvement In CR
Building a Values-Based Culture
How to Think About CR: Frameworks and Implementation
2. The Business Case for CR
What Is the "Business Case" for Corporate Responsibility?
Perceived Barriers to Corporate Responsibility
Models Created to Categorize the Benefits of CR Initiatives
Creating Value Through Corporate Responsibility
The Business Case for Sustainability
Unilever’s Sustainable Living Plan: Revolutionizing Sustainability on a Global Scale
Part II: Three Components of CR: Environmental, Social, and Governance
3. Environmental Responsibility
The Evolution of Corporate Environmental Responsibility
Greenwashing and Sustainability Rankings
Measuring Environmental Friendliness
The Current State/Heading Toward a Triple Win
Growing Investor Interest
Human Capital and Sustainability
Wal-Mart’s Sustainability Strategy
4. The Corporation’s Responsibility to Society: Human Rights and Labor Issues
Introduction to Socially Responsible Business Practices
Socially Responsible Labor Practices
Labor Issues in the Supply Chain
The Scope of Human Rights Responsibility
Royal Dutch/Shell Group: Brent Spar and Nigeria
5. The Corporation’s Responsibility to Consumers
The Healthcare and Pharmaceutical Industries
Creating Shared Value at McDonald’s
6. Responsible Corporate Governance
Corporate Governance in Crisis
The 2007 Financial Crisis
Government Response to Corporate Scandals
The Evolution of Corporate Governance to Include Corporate Social Responsibility
The New York Stock Exchange and Richard Grasso: Excessive Compensation as a Failure of Corporate Governance
Part III: Corporate Responsibility in Action
7. Corporate Ethics
Definition of Corporate Ethics
The Evolution of Corporate Ethics
Corporate Ethics in the Modern Era
Relationship Between Ethics and Other Areas of CR
How Ethics Informs Business Decision-Making
Role of Ethics in MBA Curricula
Ethics as a Creator of Shared Value
8. Corporate Philanthropy
Motivations Behind and Critiques Against CP
The Strategic Approach to CP
The Business Case and Value Creation
Measuring Progress and Improving Outcomes
Corporate Philanthropy at Goldman Sachs: 10,000 Small Businesses
9. Communicating Corporate Responsibility
The Strategic Importance of Communicating CR
The Current Environment for Promoting Responsible Business Practices
How to Effectively Communicate Your Company's CR Strategy
The Connection Between Communicating CR and Corporate Reputation
Communicating CR in a Digital World
FIJI Water: Going Green or Greenwashing?
10. Implementing a CR Strategy
Current Approaches to CR Implementation
How CR Strategy Relates to Implementation
Where Do CSR Strategies Usually Come From?
How Do You Select and Refine Your CSR Focus?
How Should a Corporation Evaluate CR Strategies/Opportunities?
Establishing a Change Movement Organization
Gaining Support of the Top Management Team
Establishing Organizational Momentum
Reinforcing Through Incentives
Partnering with External Parties
The Timberland Company: Managing a Socially Responsible Supply Chain
Index