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An excellent "go to" book with chapters covering key areas. The case studies, practical and reflective tasks are perfect to aid understanding.
This book should form part of the indicative reading list for trainee teachers.
Clear, easy to read.
A good resource book to have at hand in the University College library. Hayes offers such good common sense in everything he says that students new to the idea of learning and teaching can confidently springboard from this text into many others.