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In observance of the 2024 holiday season, Sage offices will be closed Monday December 23rd through Wednesday January 1st. Normal operations, including shipping for orders placed during the closure, will resume on Thursday January 2nd. For technical support during this time, please visit our technical support page for assistance options. 

We wish you a wonderful holiday season. Thank you. 

Raffaele Filieri Audencia Business School, France

Dr. Raffaele Filieri is Professor of Marketing at Audencia Business School, Marketing Department, Nantes, France and holds a PhD in Business Engineering from Universita’ Roma Tre, Rome, Italy. His research interests include electronic word of mouth; social media marketing; online value co-creation; international brand management; outsourcing innovation. His case studies have been published in Marketing books and in SAGE Business Case Series. His papers have been published in Journal of Business Research; Journal of Travel Research; Annals of Tourism Research; Tourism Management; Industrial Marketing Management; Journal of Interactive Marketing; Psychology & Marketing; Information & Management; Technological Forecasting & Social Change; Transportation Research Part E; International Journal of Hospitality Management; Computers in Human Behavior; International Journal of Contemporary Hospitality Management; Information, Technology & People; Journal of Brand Management; International Journal of Information Management, Journal of Consumers Affairs and many more.