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In observance of the 2024 holiday season, Sage offices will be closed Monday December 23rd through Wednesday January 1st. Normal operations, including shipping for orders placed during the closure, will resume on Thursday January 2nd. For technical support during this time, please visit our technical support page for assistance options. 

We wish you a wonderful holiday season. Thank you. 

Alexa Hepburn Rutgers University, USA

Alexa Hepburn is a research professor in the Department of Communication at Rutgers University. Her research is focused on the use and development of conversation analytic methods, in particular, emotional expressions, parents' strategies for managing children's behavior, and techniques for giving advice and responding empathically to distress. Analytic insights are then applied in professional–client encounters, such as medical consultations, therapeutic environments, and helpline interactions.