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Su Mi Dahlgaard-Park

Su Mi Dahlgaard-Park is currently a professor at the Institute of Service Management, Lund University, Sweden. She is co-founder and has been co-chair of the international QMOD-ICQSS conferences since 1997. She is one of the leading scholars within the research areas of quality and services management, knowledge management (KM), human resource management (HRM), and other related research areas, where she has published more than 150 scientific articles and books.


Feed review for Book228116

"The handbook achieves an admirable synthesis of important efforts and will be particularly helpful as a means to orient beginning students in the sociology of religion."



May I help you? Learn how to provide the best service and products in The SAGE Encyclopedia of Quality and the Service Economy

Los Angeles, CA- Today's consumers have unending choices. They can now easily shop locally, online, or even outside the country. That's why they insist on the highest quality of both products and services. Successful manufacturers and service industries must stay up-to-date on the latest research about how to improve products, services, and consumer experience if they want their business to grow. Providing the much needed knowledge is the new The SAGE Encyclopedia of Quality and the Service Economy.



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