May I help you? Learn how to provide the best service and products in The SAGE Encyclopedia of Quality and the Service Economy
Los Angeles, CA- Today's consumers have unending choices. They can now easily shop locally, online, or even outside the country. That's why they insist on the highest quality of both products and services. Successful manufacturers and service industries must stay up-to-date on the latest research about how to improve products, services, and consumer experience if they want their business to grow. Providing the much needed knowledge is the new The SAGE Encyclopedia of Quality and the Service Economy.