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Purchasing and Supply Chain Management
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Purchasing and Supply Chain Management

Fourth Edition


October 2020 | 608 pages | SAGE Publications, Inc
Purchasing and Supply Chain Management introduces students to purchasing as it relates to the supply chain and other functions and systems within an organization, such as marketing, logistics, and operations. Author W. C. Benton, Jr. draws from more than 30 years of practice, instruction, research, and consulting experience to teach students proactive collaboration, negotiation, and analytics. Through a step-by-step approach, readers will gain data-driven purchasing skills crucial for the next generation of professionals. The Fourth Edition is fully updated with new real-world cases, the latest research, and current coverage of key trends in the field. 

Included with this title:

The password-protected Instructor Resource Site (formally known as SAGE Edge)
offers access to all text-specific resources, including a test bank and editable, chapter-specific PowerPoint® slides. Learn more.

 
Preface
 
Acknowledgments
 
About the Author
 
Part I: Introduction to Purchasing and Supply Chain Management
 
Chapter 1: Purchasing and Supply Chain Management
Introduction

 
Purchasing Managers, Buyers, and Purchasing Agents

 
The Evolution of the Purchasing and Supply Management Function

 
The Supply Management Process

 
Purchasing Dollar Responsibility

 
Integrated Supply Management (ISM)

 
Organizing for Purchasing

 
Reporting Structure

 
Professionalism within Purchasing and Supply Management

 
Summary

 
 
Chapter 2: Purchasing Decisions and Business Strategy
Introduction

 
The Relationship Between Purchasing and Competitive Strategy

 
Supply Chain Strategy

 
Supplier Relationship Quality (SRQ)

 
The Integrated Buying Model

 
The Strategic Sourcing Plan

 
Purchasing Strategy Trends

 
Summary

 
Appendix: Supply Chain Relationship Quality Study

 
 
Chapter 3: The Legal Aspects of Purchasing
Introduction

 
Authority of the Purchasing Manager

 
Contracts and Purchase Orders

 
Offers

 
Execution of Contracts and Purchase Orders by the Purchasing Manager

 
The Legal Impact of the Information Age

 
Purchasing and Ethics

 
Women and Minority Compliance

 
Summary

 
 
Part II: Materials Management
 
Chapter 4: Materials Management
Introduction

 
Materials Requirements Planning and Capacity Requirements

 
Throughput Time—Velocity

 
Order Cycle

 
Customer Satisfaction

 
Quality

 
Specifying Materials

 
Maintenance, Repair, and Operating (MRO) Supplies

 
Tooling

 
Summary

 
 
Chapter 5: Inventory Management
Introduction

 
Independent Versus Dependent Demand

 
Inventory Management Overview

 
ABC Classification of Inventory Items

 
Independent Demand

 
Dependent Demand Systems

 
Summary

 
Appendix: Areas Under the Normal Curve

 
 
Chapter 6: Just-in-Time (Lean) Purchasing
Introduction

 
Lean Production Systems

 
Just-In-Time Production System

 
Kanban Production Control System

 
Significance of JIT Purchasing

 
Purchasing Benefits

 
Implementation of JIT Purchasing

 
Role of Culture

 
Critical Analysis of the JIT Concept

 
Summary

 
 
Part III: Fundamentals of Purchasing and Supply Chain Management
 
Chapter 7: Purchasing Procedures, E-Procurement, and Systems Contracting
Introduction

 
Purchasing Procedures

 
Systems Contracting

 
E-Procurement

 
Reverse Auctions

 
Electronic Data Interchange (EDI) and Purchasing

 
Radio Frequency Identification (RFID)

 
Adopting New Technologies

 
Summary

 
Appendix: Systems Contract Agreement

 
 
Chapter 8: Supplier Selection and Evaluation
Introduction

 
The Buy Decision: Outsourcing

 
Sources of Supplier Information

 
Strategic Source Selection

 
Supplier Relationship Management

 
Supplier Relationship Management Programs

 
Supplier Development Programs

 
Supplier Evaluation Programs

 
Single Versus Multiple Sources

 
Industry Examples

 
Summary

 
 
Chapter 9: Strategic Outsourcing
Introduction

 
Why Do Organizations Outsource Business Processes?

 
The Hidden Costs of Outsourcing

 
Core Competencies

 
Outsourcing Trends

 
Elements of Strategic Outsourcing

 
Summary

 
 
Chapter 10: Global Sourcing
Introduction

 
Costs of Global Sourcing

 
Currency Exchange Rates

 
Organizational and Behavioral Issues

 
Global Sourcing as a Strategic Sourcing Option

 
Protectionism

 
Importance of Negotiations

 
Global Provider Opportunism

 
U.S. Export Administration Regulations

 
Foreign Trade Zones

 
Summary

 
Appendix: Outsourcing Policy Example

 
 
Chapter 11: Supply Partnerships and Supply Chain Power
Introduction

 
Benchmark Supplier Partnerships: Chrysler Corporation

 
Partnerships: Definition and Overview

 
The Evolving Supply Chain Strategy

 
Supply Chain Partnerships

 
Power Influences on Supply Chain Relationships

 
Summary

 
 
Chapter 12: Total Quality Management (TQM) and Purchasing
Introduction

 
Total Quality Management and Supply Chain Management

 
TQM Implementation Problems

 
Quality Requirements for Suppliers

 
Statistical Process Control, Six Sigma, and the Taguchi Method

 
Quality Awards and Certifications

 
Continuous Improvement and the Supplier

 
Engineering and Design

 
Summary

 
Appendix A: The Taguchi Method

 
Appendix B: Acceptance Sampling

 
 
Part IV: Price/Cost Analysis and Negotiation Strategies
 
Chapter 13: Price Determination
Introduction

 
The Purchasing Decision

 
Price-Setting Strategy

 
Discounts

 
Price Determination

 
The Learning Curve

 
Pricing Strategy

 
Project Pricing

 
The Price/Cost Analysis Process

 
Summary

 
Appendix A: The Robinson–Patman Act—General Price Discrimination

 
Appendix B: Unit Factors for Progress Functions

 
Appendix C: Estrada Systems

 
 
Chapter 14: Bargaining and Negotiations
Introduction

 
Distributive Versus Integrative Bargaining

 
Psychological Bargaining Framework

 
Economic Bargaining Framework

 
An Experiment in Distributive Bargaining

 
Planning for a Formal Negotiation

 
An Intergrated Model of the Buyer–Seller Interaction

 
Summary

 
 
Part V: Special Purchasing Applications
 
Chapter 15: Purchasing Transportation Services
Introduction

 
Transportation’s Role in Purchasing

 
Three Transportation Purchasing Examples

 
The Impact of the North American Free Trade Agreement (NAFTA) on Domestic Transportation

 
Summary

 
 
Chapter 16: Equipment Acquisition and Disposal
Introduction

 
The Capital Equipment Acquisition Process

 
Disposal of Capital Equipment

 
Purchasing New Versus Used Capital Equipment

 
Lease Versus Borrow-and-Purchase Example

 
Summary

 
Appendix A: Federal Acquisition Regulation; Electronic and Information Technology

 
Appendix B: Discount Rates

 
 
Chapter 17: Health Care Purchasing and Supply Management
Introduction

 
Purchasing, Supplies, and Services

 
Health Care Supply Chain Management

 
Methods of Supply Management

 
Complicating Factors Unique to Health Care for Inventory Control

 
Current Trends

 
Acquisition of Capital Equipment Process Overview

 
Group Health Insurance

 
Summary

 
Appendix: Purchasing Health Care Plans

 
 
Chapter 18: Sourcing Professional Services
Introduction

 
Service Sector Characteristics and Strategies

 
Outsourcing and the Service Sector

 
Managing Outsourced Services

 
Purchasing Professional Services

 
Summary

 
Appendix A: Preliminary Exploratory Interviews

 
Appendix B: FHWA Project Example

 
Appendix C: Fortune 500 Company Example

 
 
Cases
 
Glossary
 
Index

Supplements

Instructor Resource Site
edge.sagepub.com/benton4e

Online resources included with this text

The online resources for your text are available via the password-protected Instructor Resource Site, which offers access to all text-specific resources, including a test bank and editable, chapter-specific PowerPoint® slides.
Student Study Site
edge.sagepub.com/benton4e

The open-access Student Study Site makes it easy for students to maximize their study time, anywhere, anytime. It offers flashcards that strengthen understanding of key terms and concepts, as well as learning objectives that reinforce the most important material.

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Key features
NEW TO THIS EDITION:
  • New coverage includes:
    • effect of COVID-19 on the health care supply chain
    • selecting, managing, and monitoring complex global outsourcing services
    • professional service sector procurement
    • professionalism, ethics, and the law
  • Expanded coverage includes:
    • Health care purchasing and supply chain management
    • e-procurement technology
    • price/analysis, negotiations, and the competitive bidding trap
    • supply chain relationship management
    • New real-world case studies based on practical organizational situations reinforce the lessons learned from chapters.
    • Revised chapter summaries allow students to review the material in direct relation to chapter-opening learning objectives.

KEY FEATURES:

  • A focus on the interrelationships of purchasing with the rest of the functional and system areas of the organization takes into account finance, marketing, accounting, logistics, supply chain management, and operations management.
  • Specialized topical areas cover the latest trends in the industry not often covered in other texts, such as transportation services, equipment acquisition and disposal, health care services, and professional sourcing services.
  • An emphasis on globalization reflects the increasing importance of supply chain partnerships, global sourcing, and total quality management.

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