Create a flyer for "Managing Risk in Communication Encounters"

I would like to have this on the reference list for students to use in my classes. Although this will not be a primary text, I still think it makes a great supplemental book.

not adopted but will be using it for reference in an ethics class

This text covers many topics that are important for employees at entry-level, supervisor, and management positions. It is well written; while accessible to undergraduates, it has sufficient depth for graduate courses. The case studies at the end of the chapters have thought-provoking and thorough questions - perfect for assignments that require critical thinking and the application of the authors' model.