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Drawing from diverse sources of evidence, this book offers a comprehensive overview of critical issues in healthcare quality improvement. It covers topics such as quality cultures, demand drivers, and the concept of failure demand. Importantly, the book also explores how the social determinants of health influence individuals' health and healthcare needs. The authors have effectively tackled a complex subject, presenting it in a clear and thorough manner that encourages readers to re-examine their assumptions about healthcare.

An astute compilation of the university experience, made easily accessible to the reader, and lightened by the ability of a good storyteller. Within the book are tools to maximise and manage one's learning opportunities both in terms of objective skills and subjective psychological experiences, e.g., stress and anxiety. This is a book that has the potential to be useful throughout one's studies and to transform the university experience.