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In observance of the 2024 holiday season, Sage offices will be closed Monday December 23rd through Wednesday January 1st. Normal operations, including shipping for orders placed during the closure, will resume on Thursday January 2nd. For technical support during this time, please visit our technical support page for assistance options. 

We wish you a wonderful holiday season. Thank you. 

Deborah Miarkowska

Deborah (MSC, FHEA, BSc, PGCHSE, PG Dip, PGDip, RGN, CPT; Fellow of the Institute of Leadership; Belbin Accredited Practitioner) has been a lecturer and programme leader at the University of Brighton for 20 years, teaching across a number of theory and skills-based modules, giving her acute insight into the needs and common pitfalls faced by students in approaching academic writing. She has also designed an eLearning app (S.O.U.P) on which this book was initially based.